Wednesday, June 24, 2009

Days are winding down

I don't like what I have become in the last couple days....I am usually a calm person, but situations lately have turned me into a short-tempered, angry, cranky person. Students again and I will not begin on that tirade....same garbage, different day. The clients in the clinic are a piece of work...the latest list of complaints:
1. Why does it take so many visits to clean your teeth? (teaching school)
2. I did not want fillings, therefore I should not have to pay! (you came, you pay)
3. I don't have any money! (could you tell me this BEFORE we did the work)
4. You loosen my filling when my teeth were cleaned, so you should do the work for free. (it is documented you came in with a loose filling - PAY!)
5. Every time I come, you want me to pay $35 for a filling (go to the dentist and pay $200 if that bothers you)
6. I don't want to have a cleaning; I just want my tooth fixed (not our policy)
7. I'm in pain, I need my tooth done NOW (no can do, you are not a client here)
8. Thanks for nothing you b***h, (your welcome, God bless you)
9. I need work done now, can you put my name first on the list? ( if you brushed your teeth, you would not be in such a hurry)
10. I called and did not leave a message because it only beeped once (it says leave a message after the BEEP, not BEEPS!!!!!!!!!!)

...and so on and so on. All of this took place and it was not even a full moon. People seek out our clinic, we do not go after them, so stop with the complaints. Comply with our policies or go to a dentist and pay their fees. Everyone is having a rough time financially, so your case is not special....I have heard it all. Do not neglect your teeth for 20 years and expect us to drop what we are doing, ignore our policies and take care of you just because you are in pain. Regular dental care will prevent most emergencies. "A lack of planning on your part does not constitute and emergency on my part". God give me strength to endure these next 2 days without hurting someone....these people are NOT worth jail time, lol.....!!!!!!!!

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